Managing aggressive patients MODULO PAZ/AGR ORARIO
08.30 – 12.30
13.30 – 17.30
Il corso vuole fornire agli allievi degli strumenti condivisi atti a ridurre le situazioni di aggressione e/o violenza da parte di pazienti ed accompagnatori, e per prevenire e ridurre gli atti di violenza a danno degli operatori sanitari.
> Attestato formazione di base in materia di sicurezza sul lavoro. > Conoscenza della lingua italiana.
Attestato di frequenza valido per gli usi consentiti dalla legge inviato in formato elettronico rilasciato da GSA Academy al termine delle 8 ore di formazione.
Basato sulle raccomandazioni emanate nel 2007 dal Ministero della Salute, per prevenire e ridurre gli atti di violenza
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Comunicazione e linguaggio verbale; Key Points: come comportarsi nel colloquio con il paziente aggressivo; Le 5 fasi del ciclo dell’aggressività e le tecniche di de-escalation; L’aggressività e le condotte aggressive; Indicatori fisici e comportamentali della violenza; Approccio relazionale al paziente aggressivo; Il paziente psichiatrico violento; Strategie applicabili per ridurre il rischio di un’aggressione; Elementi di psicopatologia e di psichiatria; La dinamica del suicidio; Il TSO (Trattamento sanitario obbligatorio); L’ASO (Accertamento sanitario obbligatorio); Stazione pratica; Casi clinici simulati; La scheda di rilevazione di un’avvenuta aggressione; Test scritto. Fire Training First Aid Health and safety
Fire training – medium risk Use of infrared cameras Fire training – low risk Fire training – low risk – update Advanced fire training for emergency teams with the use of self-contained breathing apparatus Use of respiratory protective equipment Use of respiratory protective equipment – update Use of class 3 PPE – Self-contained breathing apparatuses for rescue operations Fire training – medium risk – update Fire training – high risk Fire training – high risk – update Use of portable and wheeled fire extinguishers ATEX Airport rescuer for heliports and helipads
BLSD – CAT. A BLSD – CAT. A – update Managing aggressive patients First aid group a companies First aid group a companies – update First aid group b companies First aid group b companies – update First aid group c companies First aid group c companies – update
Additional for executives and safety supervisors Confined spaces – basic Additional for workers Use of class 3 PPE – Harnesses Use of class 3 PPE – Harnesses – update Coordination of the team manager’s operations / rescue / evacuation Training for first aid officers, motorway teams Training for executives Simulation of interventions in emergency situations General workers – high risk General workers – low risk General workers – average risk Training for electrical workers Training for workers’ health and safety representatives Additional for workers’ health and safety representatives (R.L.S.) – companies with more than 50 employees Additional for workers’ health and safety representatives (R.L.S.) – companies with up to 50 employees Course as HSE Officers (R.S.P.P.) for Employers – high risk Course as HSE Officers (R.S.P.P.) for Employers – high risk – update Course as HSE Officers (R.S.P.P.) for Employers – low risk Course as HSE Officers (R.S.P.P.) for Employers – low risk – update Course as HSE Officers (R.S.P.P.) for Employers – medium risk Course as HSE Officers (R.S.P.P.) for Employers – medium risk – update Road safety Seismic events, emergency management and evacuation Confined spaces Training for safety supervisors
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First Aid
Health and safety
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